Partner Services Plus


Our Partner Services Plus (PSP) program is focused on our voice systems.  This program offers many benefits to help keep your voice systems running smoothly and to help ensure you are getting the most out of your system.  The program includes:

  • Training for your staff to ensure they are using the technology to its fullest extent.
  • Annual Results Review to assure the technology deployed is delivering the improvements anticipated
  • Annual Organizational Update to ensure your technology is keeping up with your dynamic needs
  • Programming changes to maximize technology benefits
  • Emerging Technologies to keep your business on the leading edge
  • Annual Network Audits to ensure your business has the appropriate line usage
  • Annual LAN/WAN Audits to keep you network as efficient as possible
  • Plan Flexibility allowing your business to grow and your technology to grow
  • Help desk to answer your questions anytime
  • Warranty and Maintenance
  • Moves and Changes
  • Annual Tech Tune-up to make sure your technology is running properly and to prevent costly repairs and breakdowns
  • Priority queuing on service requests
  • Software Migration to keep your technology at current versions for optimum operation
  • System Back-up
  • Back-up parts
  • Disaster Coverage so you’re always up and running

 Technical Service Partner


Our Technical Service Partner (TSP) program is focused on keeping your data network and data devices running optimally.  We offer remote or on-site support and management of your network devices, servers and computers.  The TSP program helps protect your network and your data with anti-virus and anti-malware monitoring as well as off-site backups and system replication for disaster recovery.  Hiring a fulltime technology expert can be expensive, let us help you reduce your IT costs, optimize your networks, and provide expert support without the high cost. Our TSP program includes:

  •  24×7 Advanced Performance Monitoring if a problem arises we will know about it immediately
  • A Full Information Technology Team on site, ready to deploy to fix your needs
  • Preemptive Assessment Software that will automatically perform upkeep on your network.
  • Programming changes to maximize technology benefits
  • Microsoft and 3rd Party Patch Management
  • Emerging Technologies to keep your business on the leading edge
  • Quarterly Network Reviews to show you how smoothly your business is running
  • Plan Flexibility allowing your business to grow and your technology to grow
  • Help desk to answer your questions anytime
  • Hardware Installation, Replacement, and Maintenance. Upgrading hardware has never been easier
  • Advanced Anti-Virus monitoring and management
  • Advanced Anti-Malware monitoring and management
  • Computer configuring and management to keep your employees tools always in working condition.
  • Fully Managed Network Systems Back-up In the off chance of device failure never lose data again.
  • Fully Managed Network Systems Replication off site backups to cover you in the event of a disaster.
  • Disaster Coverage so you’re always up and running

 

Capitol Communications Inc